Kitchen Manager

The Kitchen Manager is responsible for

• Always delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
• Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen

Those behaviors include:

• Always demonstrating a Food-Safety first mindset and strive to achieve guardian of the brand.
• Sense of Urgency that creates surprisingly fast Speed of Service
• Attention to detail that ensures preparation and production procedures are followed according to pathway training.
• Execution of systems that ensure a refreshingly clean environment.
• Maintaining a work environment that ensures and promotes food safety.
• Vigilant attention to the organization and appearance of the kitchen

As an Kitchen Manager you will:

• Demonstrate a passion for the business and managing the overall operations.
• Find, train, develop and recognize the best people.
• Manage daily activities to ensure guests receive excellent customer service.
• Demonstrate a strong awareness and concern for food quality and safety.
• Adjust to multiple demands and shifting priorities.

Behavior Characteristics:

• Work a maximum of up to forty hours per week both morning and evening shifts in the restaurant.
• Allocate at least two hours per week to planning.
• Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation.
• Effectively coach and give direction.
• Intentionally and methodically grow and nurture relationships with the staff.
• Be able to connect with a multicultural team.
• Align hiring, training, daily practices, and evaluation practices with the Vision and Mission of Chick-Fil-A Research Row.
• Enthusiastically and passionately lead the Kitchen team.

Additional Responsibilities:

• Inventory management
• End-of-Month counts and input.
• Effective & efficient ordering
• Maintaining a LEAN production environment
• Ensure our CEM scores in terms of portion size and Taste of food.
• Coaching, evaluating, and providing accountability for all kitchen Team Members
• Ensure all necessary preventative maintenance and cleaning per set schedule.