Barista
Renaissance Baltimore Harborplace Hotel – Baltimore County, Maryland
Description The barista prepares and serves hot or cold coffee beverages, greets customers, operates POS systems, and maintains a clean, stocked workspace. They must have in-depth knowledge of coffee brewing methods, including espresso machines, and possess excellent customer service skills to deliver a high-quality, friendly guest experience. Responsibilities • Customer Service: Greeting customers warmly, answering questions about the menu, and making recommendations. • Beverage Preparation: Brewing coffee, espresso, and tea beverages according to recipes and techniques. • Cleanliness & Maintenance: Cleaning and sanitizing work areas, equipment, and seating areas. • Operations: Handling payments through POS systems, restocking inventory (beans, cups, pastries), and following food safety regulations. • Equipment Care: Operating and performing maintenance on espresso machines, grinders, and brewing equipment. Qualifications • Experience: Previous experience as a barista or in food service is often preferred but not required. • Skills: Ability to handle, work in a fast-paced environment, and learn quickly. • Physical Demands: Ability to stand for long periods, lift, and carry heavy items (e.g., milk crates, coffee bags). • Education: A high school diploma or GED is often preferred.